- Industry: Healthcare – Diagnostic Radiology (Teleradiology)
- Company: Hawkeye Physicians PLLC (New York–based radiology group)
- Use case: Hospital credentialing packages (initial + annual renewal)
- Focus: Scaling credentialing across multiple facilities
Executive Summary
Hawkeye Physicians PLLC needed a faster, more reliable way to complete hospital credentialing packages across multiple facilities, each with slightly different packet structures but largely overlapping physician information. Re-entering the same data across multi-page packages created delays, inconsistencies, and a heavy administrative load, especially during annual renewals and when addresses or licenses changed. Instafill.ai helped Hawkeye Physicians PLLC transform that repetitive effort into a consistent workflow centered on credentialing packages.
About Hawkeye Physicians PLLC
Hawkeye Physicians PLLC is a New York-based teleradiology practice supporting hospital partners with diagnostic reads (e.g., X-ray, CT). As part of operations, physicians complete extensive credentialing packages for every hospital they contract with. These packages are often multi-page and vary by facility, even though the underlying information is largely the same.
Business Challenge
The credentialing process involves filling out large volumes of complex, often multi-page forms (averaging about 20 pages per hospital) required by hospitals to verify physicians’ credentials, work history, education, and licensing. This paperwork is repetitive, cumbersome, and error-prone. While forms differ slightly per hospital, the information required is largely the same but formatted differently. Hawkeye Physicians PLLC faced the challenge of manually managing this process across numerous hospitals and physicians, leading to high administrative burden and slower workflows.
Implementation
Step 1: Intake & make-fillable conversion
Hawkeye Physicians PLLC provided hospital credentialing packages. For flat (non-fillable) forms, which made up a significant portion, the Instafill.ai team converted them into fillable PDFs. This one-time conversion usually takes a few hours per form. Each form was fine-tuned with Instafill AI to ensure field descriptions were accurate and logical field groupings properly configured.
Step 2: Field mapping & review
After fine-tuning, the AI identified fields and grouped related items for fast, accurate completion. Hawkeye Physicians PLLC credentialing coordinator reviewed outputs and used Instafill.ai’s in-product feedback tool to flag any misfilled fields. The Instafill team promptly adjusted mappings until reliable results were achieved.
What Hawkeye Physicians PLLC Used
- Flexible Data Input: Supports multiple formats including PDFs (fillable and non-fillable), Word documents, Excel and CSV files, scanned images, and free-form text or JSON. The AI intelligently extracts and maps data regardless of source format, and can blend multiple inputs simultaneously.
- Initial Form Parsing & Fine-Tuning: Instafill.ai runs a one-time parsing process to understand the structure and logic of each form, converting flat PDFs into fillable documents and fine-tuning field mappings for high accuracy (>99%) on subsequent fills.
- Advanced Table and List Handling: The platform reconstructs complex tables and lists, handles dependencies and conditional logic, fills variable numbers of rows, and manages multi-page overflow content with continuation sheets.
Impact
Instafill.ai helped Hawkeye Physicians PLLC cut credentialing time from days or hours of manual work to minutes without sacrificing accuracy. What traditionally took hours of data entry and review now happens automatically and consistently.
This acceleration reduced errors and administrative load, allowing the credentialing coordinator to focus on hospital relations rather than repetitive form-filling. As a result, packet renewals and updates are completed more uniformly, improving overall workflow reliability.